Home / Customer Care

How can we help you today?

  • We are delighted to offer Kailis customers a personal shopping experience. This customised service is tailored towards your needs and a dedicated team member will be available to answer any queries you may have.

    Please complete the form below or call our Customer Care team.

    Our Customer Care team is available Monday to Friday, 9:00am - 4:00pm AWST (excluding public holidays) and will respond to your enquiry within two business days. We look forward to assisting you.
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Call Us

Call us +618 6245 5213

View our FAQs

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Product Care

View Product care guide

Sizing Guide

View Sizing guide

Shipping and Returns

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Service

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Need to get in touch with a specific department?

Boutiques and retailers

See our boutiques to get in contact with a specific Kailis boutique or retailer.

General enquiries

9:00am – 4:00pm AWST
P: +61 8 6245 5213
E: customercare@kailis.com.au

PR enquiries

9:00am – 4:00pm AWST
E: pr@kailis.com.au

Wholesale and vendor enquiries

9:00am – 5:00pm AWST
E: kjsales@kailis.com.au